COVID-19 UPDATE
Because of additional safety measures and increased order volumes, our order processing times are longer than usual. We appreciate your patience and understanding. The health and wellbeing of our community continues to be our #1 priority. As we continue to navigate this time, know that we will get back to normal soon. Thanks again for trusting us.
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse around the world we be shipped depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lets Get Customizing (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://letsgetcustomizing.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything ok
Nice shirt. My wife loved it. 25 days to be delivered
The lyrics are blurred. Not very good print.
Very synthetic material unpleasant
Carina
son bonitas pero la tela es mala calidad es tipo licra pero, para el precio.
I tempi di consegna sono lunghissimi e il materiale non corrisponde alla descrizione
Todo igual !
A imagem poderia ter melhor qualidade.
Perfect size for my 90/75/103 and 167cm height, it's well adjusted as I like, not loose, not too tight.
Very beautiful
T-shirt is super quality. The drawing itself is not an adhesive, it does not tear. But!! The picture is not as bright as in the picture. The parcel came in less than a month. In the rest there are no complaints, the lines are even, no thread, holes, too
The order arrived in the estimated time. She's pretty, just like in the picture. The size fits perfectly.
Koszulki bardzo fajne. Szybka wysyłka do Polski.
thank you
ok
Футболка очень приятная, мягкая ткань без запаха, сшито аккуратно. Единственный минус продавец положил не ту букву. Я заказала U, а он прислал V. К качеству претензий нет,не хватило точности исполнения заказа,продавца и товар рекомендую.
Beautiful
Love these tops are convenient and quickly next beautiful
Delivery is less than 2 weeks. Quality is very like. Print is non-manual, bright. Not the first time I order T-shirts from such material, I never made a mistake with the choice and did not regret it. The price pleases I recommend.
For the price is very good
Shirts are superb! Baaardzo mięciutkie and have no przykrego smell. I am very glad.
OK but the fabric is not so pleasant for summer. But still beautiful. Size M bit long length