COVID-19 UPDATE
Because of additional safety measures and increased order volumes, our order processing times are longer than usual. We appreciate your patience and understanding. The health and wellbeing of our community continues to be our #1 priority. As we continue to navigate this time, know that we will get back to normal soon. Thanks again for trusting us.
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse around the world we be shipped depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lets Get Customizing (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://letsgetcustomizing.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
3 Th bracelet. Delighted, hold in time, super quality. A little big but I tighten them and it does not move anymore. I will recommend others...
Of the pluses: the delivery is super fast for two weeks to Ukraine. Quality material I think will not rust. Of the minuses: According to other reviews I thought that the bracelets would come in velvet bags (I ordered it for a gift) but as you can see, one terrible package of incomprehensible material came in. This is despite the fact that each bracelet ordered as a separate lot. But put in one parcel is even a plus, but why one bag is not clear. And the printing itself is not in the center and a little with a shift in the left side (on two bracelets)
Very nice. Good store sent me gift.
nickel
very pretty, very shiny. engraved what I wanted.
Bracelets really liked, took the thinnest, look stylish and elegant. On my wrist (15,5 cm) turned out to be great, the problem was fixed by the shape harness. Manufactured and shipped very quickly, however, our belcustoms and belmail with delivery times are not in a hurry. As will be in the sock I do not know, I hope that they will not darken quickly.
I arrive in 2 weeks to Spain. Everything ok. It's the third one he bought.
I ordered these bracelets for the second time, the first were for 5 stars, the second for some reason worse. The open part became much bigger, from the hand flies only like this, it will go only in the middle, where it is not necessary, and the ends do not bend to each other. To compare the shape on the photo from above, a new bracelet, from below old. The engraving is placed with a slope from left to right, not exactly along the edges. The storage bag is not put this time.
Very accurate, super fast shipping, i received in only 15 days in poland! Good quality, for this price its amazing. Im very satisfied. Will buy again.
The order is very satisfied! The inscription on the engraving sent a message to the store. The seller is very sociable. + there is a cover for the bracelet in the photo. I will still order!
Very satisfied. I like it so much. Fast shipment
Goodly bracelet definitely zamowie more.
Thank you to the store for a wonderful bracelet, the inscription is indicated in accuracy with my request. Delivery is long, but waiting is worth it. I recommend and the goods and the seller
Impeccable !
Is mooi
Love it ! Perfect
So nice! Thank u verry much
A little big, for a small hand will not work
perfectly legible inscription, bangle looks great layered.
I'm satisfied that it's a nice bangle, but very dissatisfied on how this purchased was handled, Instead off waiting for a reply that took 2 days for me to answer, I received bracelets with out the names engraved, So I paid for a simple Bangle that everyone is selling for half the price, and store rushed to shipp thinking it would delay shipping time....Guess what ....It was delivered late anyway !!!!
Exactly as described! Fit perfectly!
Beautiful bracelet. I’ve ordered before and wear it over a year this REALLY stays nice I never take it off and even wear it at night and while showering. I highly recommend this store.
Good service and good communication with the store. Had an issue with the writing and the seller refunded me. Already ordered more! Thanks
Just impossible beautiful!!! I will order another 100%! I do not know how it will be in the sock and what kind of material it is actually, but looks just super nice and expensive
In appearance-quite a decent bracelet