COVID-19 UPDATE
Because of additional safety measures and increased order volumes, our order processing times are longer than usual. We appreciate your patience and understanding. The health and wellbeing of our community continues to be our #1 priority. As we continue to navigate this time, know that we will get back to normal soon. Thanks again for trusting us.
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse around the world we be shipped depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lets Get Customizing (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://letsgetcustomizing.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super
guay
Harika
They're beautiful! That's the second time I 've asked, because the first time I got confused with the size of one of the Rings. I 've been wearing the ring for a month, and it's intact, I 've bathed with it, I 've washed the dishes, I keep my hands full of antibacterial gel when I go out on the street, and it's great. SUPER HAPPY I bought my rings here, they also sent it to me in a lovely velvet bag (which I have lost, unfortunately) thank you very much! It took me like two weeks to get to Spain.
vendor comunicative. fast delivery and good product
He arrived very quickly, in less than 15 days, I congratulate you, I wish it was always like this to buy more often, highly recommended the store.
Sizes do not match
Gorgeous, such as chciałam.. I do in it all and is not scratched.
Fits my wife perfectly and she loves it. Bravo.
At first I wasn't unhappy with the purchase but two days after wearing the ring she kept the perlite quiet. For the price you can't ask much more but it's a shame. The shipment was fast. Therefore, my recommendation is that you comprese the simplest model.
Beautiful rings, liked. look cool not massive.
Norms
The material and ring fine, but in the name wrong because they haven't done it as e request
The ring is super, I'm looking for this, but in silver, nowhere. Size 6 sat perfectly at 16.5 ours. Let us see what happens when wear it. I'll add a review later.
Nice product, don't think is for women. Okay even for men
Great Ring! It looks very worthy. It was not dark, it did not climb, it did not scratch. Recommend!
Super overhand
The ring is cute, wide-I love such. Looks like rhodium silver. Size 9 is too big for 19 size, but not critical. hands with him washed more than once, while everything is normal.
Great beautiful perfect size
very pretty.
Huge size, does not match the measurements
Very nice and custom, as the description says
Very good engraving. Came striped :(
I'm super happy with the rings! I ordered them on September 1st and they arrived today September 15th. They're pretty thick and look good material, see how long they last. The name was written as you wanted! I'm very happy, thank you!
Totally according to the description! The product and store are recommended!